In our enthusiasm for an insight or an aspect of a situation that makes a critical difference, we're inclined to think that's the one thing that matters in the end. Of course, it isn't. We say "It's …
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How do you take “no” for an answer?
There something about train fares... We seem to have a remarkable ability to get worked up about relatively modest amounts of money when it comes to train fares. If our request for a reduced fare is …
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Constrained or radical?
If you're on the inside, it can be hard to stimulate change in the wider system because although you have some explicit authority, you're constrained by your stakeholders' expectations. We can't …
Humility and influence
Do those with the most humility have the most influence? Or is vocalising knowledge and expertise an essential part of gaining the attention required to make a difference? Often it seems that those …
Are we talking about the same thing?
The conversation seems to go round in circles. Actually, it would be more accurate to say it meanders all over the place. The participants do seem to be talking about one subject though. After all, …
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Changing what you know
... as opposed to what you know about. It’s one thing to know about something, quite another to know a subject and be able to deploy it in life. Unless you can do (or be) something, you don't know …