For organisations to learn, people need to tell the truth, and to discuss the “undiscussable.” If they think one thing and say another, how can the collective entity ever understand what’s really …
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Going into their world to make the relationship
Sometimes dealing with the extremes brings the mainstream into sharp focus... I'm watching an interview with the creator of a well-known intervention program for children with Autism. As he puts it, …
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Your innovation – A small step or a big leap?
Occasionally you learn something truly new and advance the field in some way. It feels like a tiny step to you—one you hardly think worthy of the name. And yet... For the rest of us, getting to that …
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You can’t stand out by fitting in
To lead on an issue, you need to get attention somehow, and to do that you need to stand out in some way—no use, therefore, trying to blend in, at least not all the time. To take a lead you need to …
Do you speak the language of resistance?
“Culture change program” “Public sector reform” “Get well program” We hear these phrases all the time. We might even use them ourselves. But there’s a problem... Using language like this, the …
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To change the whole, stop trying to
Given the large scale challenges facing the world, it’s tempting to get on a mission of changing the whole system, thinking that’s the only way we can make progress. Trouble is... Pick any major …
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