Are your perceptions of relative cost up to date? I’m struck by how often people comment on the cost of phoning transatlantic. “That’ll be really expensive they say.” Actually, landline-to-landline, …
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We’re all the same; we’re all very different
During a workshop recently, I asked for observations on the learning exercise we’d just done. Two people spoke up almost in unison, except that what they said was very different... “It’s amazing how …
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The trouble with profiling
Well, one of the troubles with profiling... In forming teams, it's a good idea to bring together complementary skills and personality types. Diversity brings performance, though it may not be …
Are we too busy justifying ourselves to let knowledge in?
It's a curious thing... When we have someone with knowledge or authority in front of us, do we get them talking in order to learn as much as we can from their expertise? Or do we take more of the …
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We don’t laugh at the majority
We don't laugh at the majority, because the majority has power. And we don't laugh at power, because it's dangerous. It might throw us out. But we do laugh at minorities, because minorities are …
How consistent is your business?
Or you could say, “How congruent?” Let’s focus on the individual first... A congruent person is one whose behaviour is a consistent reflection of their values and beliefs, and their sense of …