Acting hard—a good idea?

Acting hard—a good idea?

An organisation wonders if it has a particular problem with stress—more than is typical… I ask whether the employees believe management cares about them, really wondering to what degree that is true. The response “Oh no, we wouldn’t want that” was so striking to...
New language: Friend or foe?

New language: Friend or foe?

We’re at a gathering of professionals… Some present find some of the language challenging. It doesn’t fit with their culture. They would like some of the words to be changed. They want met at their map of the world… Make what you’re saying fit our...