... our first thought might be to push back. If someone treats us as a resource to be drawn upon; as someone they can “unload” with; as a person who will always have resilience for them, it can be a …
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When making the case for something different, don’t forget…
... that we probably need to keep some of the existing order too. In our conviction that something different is needed, it's easy to fall into the trap of advocating wholesale adoption of the new, …
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Sticking to the budget, or doing what you need to do?
Which is more important? That's a serious question. Maybe it is more important to be in control of your business; for everything to be predictable. It could be. On the other hand, it might be more …
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Why do we resist help so much?
It's remarkable really, how hard we work to stop others helping us. Why is that? Is it because the help is clearly rubbish? Is it because the help doesn't actually apply to us? Is it because the …
Demanding and accommodating
It's good to be accommodating. It helps make a reality of collaboration and getting a group of people working together. Sometimes though... We need to be demanding. Some roles involve directing an …
The Swiss cheese model of success
The Swiss cheese model is central to thinking about systemic failure. The idea is that each potential factor, which, when combined, could create a condition in which an accident could occur, is like a …