It's seem slightly paradoxical, doesn't it? If we put our big goal out of our mind and just focus on getting small things done, it's easier to take those minor steps—to do the mundane. And so we make …
Can a business leader sell with the same approach as a salesperson?
The processes of selling are well-known, though, of course, what's most effective and appropriate varies from context to context. And there’s always room to get better at it. An important question is …
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The importance of sifting
It’s surprising what a difference it makes, thinking over our experiences and learning. You’d imagine that if we put all that stuff into our heads the process would be automatic after that—that we …
Just because you can tell people what to do doesn’t mean you should
It's so tempting for the "boss," especially if they are also the owner of the business to assert their authority and tell people what to do, just because they can. It feels like a right, or even just …
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The truth which sets us free, if we hear it
Journalist and historian, Herbert Agar (1897-1980) said: "The truth that makes people free is for the most part the truth which they prefer not to hear." (Actually, he talked about “men”, as was the …
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Threatening with help
It’s a curious thing... People can be remarkably resistant to help: I suppose we all are, depending on the subject. “Help” can take us into painful contemplation, addressing issues that we might …