by DavidFraser | Oct 15, 2012 | Communication, People Magic, Relationship Skills
If you state you’re withholding information, you create a barrier between yourself and the people you are with. You break the connection. If you must have secrets, keep even that a secret. Of course, you must respect confidences, and not share what you’re not meant to...
by DavidFraser | Oct 12, 2012 | Change, Communication, Organizations, Wisdom
We hear it so often: “People don’t like change.” That isn’t quite right: After all, most of us would like a doubling of our income, or the gift of a free holiday with everything taken care of. We like that kind of change. Really, it’s that we don’t like feeling...
by DavidFraser | Jul 8, 2012 | Communication, Inspiration, People Magic, Relationship Skills
He says that type of equipment “doesn’t cut it.” So we ask “what’s wrong with that type of equipment?” The open question prompts him to expand on the problems. (Notice we didn’t ask why. More on that key piece below.) But we soon realize we can do better. We’re...
by DavidFraser | Jun 17, 2012 | Communication, Leadership, People Magic, Personal Mastery, Relationship Skills, Wisdom
The host pokes a little fun at the participants. It’s part of an elaborate pattern, you might even say a ritual, in some ways intended to lighten the mood. Trouble is, those at the receiving end feel a little intimidated and may think twice about contributing to the...
by DavidFraser | May 28, 2012 | Communication, Relationship Skills
Picture this… The tone of voice changes: The “uh-uh”s and “yes”s are still there, but they have a hollow sound to them. The nods of the head are automatic. The gaze is no longer intent. He’s gone. I keep talking a little longer and finish a sentence or two to be...
by DavidFraser | May 14, 2012 | Communication, Relationship Skills
… and what to do about it? You’ll have been there, I’m sure… The conversation waxes and wanes, ranges about, goes round and round, without anybody ever seeming to “nail” the issue. Nobody falls out, but they never quite seem to line up either. Why is that?...
