In owning and operating something complex, like a house, for instance, it’s easy to let small flaws grow into big ones. If we don’t deal with minor issues in a relentless way, eventually the whole entity is degraded.
It’s like that with a business or an organisation…
If we tolerate mediocrity, even in situations where the individual issue doesn’t matter very much, eventually we have a degraded organisation.
If we accept mediocrity in a business, eventually it’ll fail.
That doesn’t mean we should be paralysed by an attempt to achieve unattainable perfection. It does mean we should insist on the best possible—from ourselves and others.
How do you keep mediocrity at bay?