Sometimes it surprises us that people don’t do things we think they should take action on, to do with other people particularly (or anything really); even things they’ve agreed to do.
Why is that?
I think there’s quite a simple explanation…
People don’t take action because they don’t really know how—at least, not confidently enough to begin. They think they should know but, in fact, they don’t. So they stay silent and passive.
I think, more often than we usually imagine, inaction is because people don’t quite know how rather than because they don’t want to.
So, providing a bit of method might make a difference.
What’s not happening around you that could actually be because somebody doesn’t know how?