Quite often it’s appropriate, necessary even, to use whatever positional authority we have to get something done. Indeed we probably have a duty to do so.
But perhaps there is a cost…
Could be we use up some of the goodwill in the relationship and so our natural authority is a little bit diminished. We use up some of our strength.
A good idea, therefore, to work on the relationship whenever we can. That makes for natural authority, and builds our strength.
Then we can get things done because people want to do them rather than because we tell them to.