...everything else doesn’t matter. We know the benefit of clarity well enough: Getting clear about what matters in a relationship of any kind, or any other context, means we can focus our energies in …
Acting hard—a good idea?
An organisation wonders if it has a particular problem with stress—more than is typical... I ask whether the employees believe management cares about them, really wondering to what degree that is …
Is it a mistake to focus when you don’t know what works?
Focus, focus, focus—the key to having an impact, making progress, gaining traction. But what if you don’t really know what works, or don’t know yet? If you’re doing something new, you’re very …
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How do you get someone to listen?
It was an informal meeting in a hotel bar with 4 or 5 people present. I'd been asked to say a bit about this myself. This from someone I'd met only a few hours previously. Nothing very unusual about …
How do you reach the problem person?
It's so often the way, isn't it? Somebody you're in touch with really sees the change you can help them make in their business. The trouble is... The person who most needs to change is someone else …
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The unchanging nature of leadership
We’re so accustomed to ever-present change and the need to lead ourselves and others through challenging times, we’re inclined to think leadership itself is a changing field. I am anyway, or I …
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