by DavidFraser | Jan 14, 2015 | Personal Mastery
Sometimes we avoid getting the figures together because we know we won’t like what they’re telling us. Sometimes our people will avoid preparing information accurately because they’re scared of how we will react to it. That’s a problem. As W Edwards Deming said,...
by DavidFraser | Oct 27, 2014 | Relationship Skills
If it’s only when people are leaving that they can tell the truth in an organisation, then we have a problem. And yet that’s often the way it seems to be. If it’s only when there’s no longer anything at stake that people can be real, then...
