New language: Friend or foe?

New language: Friend or foe?

We’re at a gathering of professionals… Some present find some of the language challenging. It doesn’t fit with their culture. They would like some of the words to be changed. They want met at their map of the world… Make what you’re saying fit our...
On-topic or off-topic?

On-topic or off-topic?

They have something to say so they say it, whether it takes the theme forward or not. Sometimes what they say is a distraction sapping energy from the main flow of the dialogue. Eventually progress slows as momentum is lost and participants get tired. A key role of...
Too comfortable?

Too comfortable?

To what extent should leaders expect to feel uncomfortable—a little of the time, a lot of the time, or somewhere in the middle? Sometimes people in leadership positions comment that such and such made them uncomfortable. Something they experienced didn’t fit...