We tend to think that big change requires brute force and large, broad strokes. Maybe not... Sometimes, the bigger the change required, the more delicate the approach needs to be—the more finely …
A more distracting environment than there’s ever been?
Is this true? Watching my early teenage years children struggle at times to focus on their homework in the face of diverse and increasing electronic distractions, I wonder whether their generation is …
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Feeling included (or not)
How is it that it makes such a difference if we make sure people feel included? I understand the explanation to be a deep-seated part of our nature—the need to belong to a group to survive—literally. …
What’s the difference between espoused theories and theories in use?
The short answer is ego. Organisations, teams, and individuals (including ourselves) have a habit of claiming to operate according to a set of theories that apply to our work. With the best of …
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We don’t challenge what we say ourselves
We don't challenge what we say ourselves. (Not unless we're like Gollum in The Lord of the Rings anyway.) OK, we might be conflicted about some subject of concern to us, and have some inner tension …
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The danger of creeping mediocrity
In owning and operating something complex, like a house, for instance, it's easy to let small flaws grow into big ones. If we don't deal with minor issues in a relentless way, eventually the whole …