by DavidFraser | Oct 17, 2016 | Leadership, Relationship Skills
Our inclination is to think that it should be possible to resolve issues, disagreements, and even conflict in one go—in a day perhaps. Sometimes, no doubt it is, if we can bring enough goodwill and expertise to bear. Other times, we may only be able to proceed part...
by DavidFraser | Oct 10, 2016 | Leadership, Relationship Skills
Of course, it’s good to make up our own mind about whether something we’re doing is right or not. Nevertheless, a bit of external validation is still very welcome. We can seek it out ourselves, for our own needs. But what about other people—those we have reason to...
by DavidFraser | Oct 3, 2016 | Leadership, Relationship Skills
Which is more important: being fluent or being connected with your audience i.e. the other party? Traditionally, we pay a lot of attention to being fluent, even organising many aids to make sure we can join words together in a smooth and flowing way. Actually…...