by DavidFraser | May 18, 2015 | Leadership, Organizations, Relationship Skills
…let them speak. It’s quite simple really. The days of talking at an audience and expecting them to take much of it on board are gone. Expectations have changed: People want a conversation. They want to be heard as well as to hear. Sometimes we fear initiating a...
by DavidFraser | May 11, 2015 | Relationship Skills, Wisdom
…it did. (And a note on the kindness of strangers.) Last weekend turned into a nightmare for reasons of ill health in the family and other unexpected developments. Part of dealing with that involved driving some family members home late on Monday night in...
by DavidFraser | May 1, 2015 | Change, Leadership, Systems
We need to get people’s attention from time to time… We may well need them to accommodate what we need done, or what they need to do to give effect to what we’re offering them. If we expect them to drop everything though, it probably isn’t going to happen. I’ve...