by DavidFraser | Jan 19, 2015 | Change, Leadership, Relationship Skills
It all depends on your perspective of course… Who’s at arms length from who? We might feel more secure keeping uncomfortable (but needed) influences at arm’s length. The thing is… It’s tempting to keep people at that distance; to not let...
by DavidFraser | Jan 14, 2015 | Personal Mastery
Sometimes we avoid getting the figures together because we know we won’t like what they’re telling us. Sometimes our people will avoid preparing information accurately because they’re scared of how we will react to it. That’s a problem. As W Edwards Deming said,...
by DavidFraser | Jan 12, 2015 | Relationship Skills
Our rational brain, and our education for that matter, would like us to believe that people make a decision to buy based on logic and the facts – that’s “buy” as in literally a sale, or perhaps just a decision to pay attention to someone or...
by DavidFraser | Jan 9, 2015 | Change, Leadership
We tend to be most comfortable working in the centre ground of our expertise—where we’re really pretty sure of our ground. Actually… That may not be what’s most useful to people, or to us. That may not be where we make the most difference, or learnt the most....
by DavidFraser | Jan 7, 2015 | Change, Personal Mastery
We tend to favour consistency. We act in a way that aligns with who we were before. Then everything is nice and tidy. It’s not embarrassing. It might be rather ineffective, or even plain wrong, but it’s not embarrassing to carry on in the same groove. We do all this...
