by DavidFraser | Jun 22, 2011 | Uncategorized
“We’re an organization that doesn’t like to listen to other organizations,” he said, also seeming to imply that they’d no intention of changing. That would be OK if they knew everything they needed to know. Except they don’t. And...
by DavidFraser | Jun 21, 2011 | Uncategorized
Julie frowns. She just can’t seem to get her old friend to take her work seriously. Susan seems more interested in talking about her holiday: “We don’t need marketing people at the moment. We could do with some help changing the organization though, but I don’t think...
by DavidFraser | Jun 13, 2011 | Uncategorized
Blame – common currency of the media. Some organizations are rather familiar with the process too, without usually using the word itself. The thing is… As an observer, with whom do you usually feel empathy – the person doing the blaming, or the one...
by DavidFraser | Jun 6, 2011 | Uncategorized
We don’t have to be talking about relationships for long before the subject of ego comes up. We blame other people. We rebel when we’re treated as “just a number.” We reject feedback and learning because accepting it would require us to change our sense of who we are....
