Blog

Take a look at recent insights in leadership, strategy and more.

How fast can we go?

How fast can we go?

Traditionally, we said “at the pace of the slowest man.” Nowadays, we’d say “person,” of course. In times of change, is that really right? Do we need to go at the speed of the team as a whole?...

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Giving them (and us) time to think

It's tempting, if we have a point to put across, to be rather full-on about it; to give the other person "the benefit of our wisdom" in short order, in the hope perhaps that the very energy and pace...

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Too much to do?

Too much to do?

Then you might find this helpful... This isn’t my idea at all and, in fact, I’m a student of it. The philosophy is Jim Benson’s and Tonianne DeMaria Barry’s and it’s written up in their book...

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Do we know our own power?

Do we know our own power?

Quite often, it seems, we don’t know the impact we’re having. We decide we need to make a point or express our dissatisfaction with something. Expecting that our message may not be received, we tend...

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Blending the intervention

Blending the intervention

We don't have all the answers. That's true whether we're on the outside of the issue looking in or on the inside looking out. The leadership team knows its business, whereas the change agent knows...

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Buyer’s prejudice

Buyer’s prejudice

Are we discriminatory when we buy? We’d all like to think we’re not prejudiced, in general terms, and no doubt we work hard to avoid that. Unfortunately... The reality is, however hard we try, we...

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Knowledge-sharing as a social process

Knowledge-sharing as a social process

We often need to transfer knowledge from one person to another. And yet, how effectively do we really do that? Quite often our approach is to turn the knowledge into information on paper (or perhaps...

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What really is the question?

What really is the question?

Most of the time we focus on answering the question—or trying to. But is it the right question? Are we investing our energies in solving the right problem? In my own (sometimes painful)...

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Why relationship skills?

Why relationship skills?

Sometimes it's worth reminding ourselves of our reasons for doing something. Specifically... Why focus on relationship skills, whether in a professional or a personal context? After all, talking...

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The dog barks again

The dog barks again

The tea is poured. The seating is comfortable. The TV is OK. But the biscuit isn’t wanted. No big deal. It’s set down on the coffee table. The dog barks at the biscuit. The dog is hushed. The dog...

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Doing what you don’t have to do today

Doing what you don’t have to do today

Doing what you have to do today is relatively easy. You have to do it after all. Doing what you don't have to do today is harder. There's no urgency: not today, not tomorrow, not even the next day....

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Are you at arm’s length?

Are you at arm’s length?

It all depends on your perspective of course... Who's at arms length from who? We might feel more secure keeping uncomfortable (but needed) influences at arm's length. The thing is... It's tempting...

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The emotion and the numbers

The emotion and the numbers

Sometimes we avoid getting the figures together because we know we won’t like what they’re telling us. Sometimes our people will avoid preparing information accurately because they’re scared of how...

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The decision to buy – emotion or logic?

The decision to buy – emotion or logic?

Our rational brain, and our education for that matter, would like us to believe that people make a decision to buy based on logic and the facts - that's "buy" as in literally a sale, or perhaps just...

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