...let them speak. It’s quite simple really. The days of talking at an audience and expecting them to take much of it on board are gone. Expectations have changed: People want a conversation. They …
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Just when I thought it couldn’t get any worse…
...it did. (And a note on the kindness of strangers.) Last weekend turned into a nightmare for reasons of ill health in the family and other unexpected developments. Part of dealing with that …
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Drop everything?
We need to get people’s attention from time to time... We may well need them to accommodate what we need done, or what they need to do to give effect to what we’re offering them. If we expect them …
If you’re really stuck…
Start really, really small. Sometimes, it's difficult to get moving. For whatever reason, we've become stationary. Perhaps we've been away and everything has ground to a halt in the interim. The …
If it’s not happening, it probably means they don’t know how
We so often find it frustrating when people don't do what we think they need to do, especially in their dealings with other people. Often it seems pretty obvious what that needed action is, perhaps …
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Can you governance your way to innovation?
It's the modern management obsession: "governance" and, to a degree, quite rightly so. We do need our organisations and our projects to be well-managed. The trouble is... Governance on its own isn't …
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